We started H.I.P. Home Service & Drain in 2013 because Wesley Chapel homeowners deserved better than what they were getting. Overpriced service calls. Three-day waits for a leak that could not wait three hours. Technicians who quoted a replacement without ever showing you why.
Our answer was straightforward. Show up when we say we will. Explain the problem in plain English. Put the price in writing before touching anything. And when a repair makes more sense than a replacement, say so — even when the replacement is the bigger ticket.
We Live Here Too
We are not a franchise with a call center in another state. When you call 813-733-7188, you are talking to someone who knows the difference between a brand-new build in Epperson with a tankless heater that has never been flushed and a 2007 house in Seven Oaks on its second water heater already.
That local knowledge is not a marketing line. It is why we already know that Watergrass is almost entirely PEX and manifold systems, that Union Park along Bruce B. Downs mixes townhomes with single-family builds from different eras, and that a Meadow Pointe house from the early 2000s is due for its first repipe conversation.
What We Actually Promise
- Same-day service whenever the schedule allows, and 24/7 for real emergencies.
- A written price before we start, honored for 30 days.
- We beat any written quote from a licensed competitor.
- Licensed and insured in the State of Florida, with permits pulled where the job requires them.
- No hidden fees — no trip surcharge, no zone premium, no invented diagnostic line item.
- 100% satisfaction guarantee. If it isn't right after we leave, we come back.
Show, Don't Tell
The rule we care about most: nobody quotes hidden work off a hunch. If we recommend a leak repair, you will see where the equipment located it before any concrete comes up. If we say your water heater is done, you will see the tank. If we quote a repipe, you will see exactly which fittings are failing.
That habit costs us jobs occasionally, because sometimes the honest answer is that a $400 descaling solves what someone else quoted five figures to replace. We are fine with that trade.
What We Do
Six core services across eight communities: emergency plumbing, general repairs, installation, leak detection, water heaters and drain cleaning. Residential, new construction, and light commercial.
4.9 stars from 10+ Wesley Chapel neighbors
Same-day service, free written estimates, and a real local plumber on the phone. That is the whole pitch.
CALL 813-733-7188About Our Wesley Chapel Plumbing Company
Yes. Every plumber we send is licensed by the State of Florida, carries full liability insurance and workers' compensation, and is background checked. We pull permits when a job requires one and our work meets current Florida Building Code and Pasco County requirements.
H.I.P. Home Service & Drain has served the greater Wesley Chapel area since 2013. This is a market we work every day, not an outlying territory we drive to occasionally.
Not for standard estimates in our service area. In-person estimates are free and carry no obligation. After-hours emergency calls do carry a dispatch fee, and we tell you that number on the phone before we get in the truck.
Yes. Alongside homeowners we work with builders, remodelers and property managers on rough-ins, punch-list repairs and warranty work across Epperson, Watergrass and the other newer communities.
We are local, we answer our own phone, and we show you the problem before we quote the fix. No commissioned sales pitch, no invented diagnostic add-ons, and a written price honored for 30 days.
Yes — a 100% satisfaction guarantee. If something is not right after we leave, we come back and make it right. That is the entire policy.
What People Say
Fantastic service. Came out the same day and fixed our shower leak fast. Fair price, friendly, and they did not try to sell us anything we did not need.
We had no hot water on a Saturday and they replaced the heater that afternoon. Great communication, no pressure, and the tech left the garage cleaner than he found it.
Used them twice now. Both times fast, honest and professional. Top-notch service and I will keep calling them.
Had a slab leak that another company quoted double for. These guys found it, fixed it in one visit, and charged what they said they would. I will not call anyone else.